A black screen can be caused by anything from a simple brightness setting to a serious hardware issue. The good news is you can usually narrow it down quickly with a few checks — and many fixes don’t require opening the laptop.

COMMON CAUSES

• Display issues – The screen itself may be faulty or disconnected.
• Power supply problems – Battery drained or charger not supplying enough power.
• System crash – An OS or driver issue preventing proper startup.
• Loose or damaged cables – Especially common if the laptop has been dropped or bumped.
• Graphics card failure – Less common, but can happen after overheating or power surges.

STEP‑BY‑STEP TROUBLESHOOTING

1. Check power and connections

• Ensure the charging light comes on.
• Try a different outlet or charger.
• If the battery is removable, take it out, reconnect the charger, and try powering on.

2. Adjust the display

• Increase brightness using the function keys.
• Connect the laptop to an external monitor or TV — if that works, the issue is with your laptop display.

3. Force a restart

• Hold the power button for 10–15 seconds until it shuts down.
• Wait a few seconds, then power on again.

4. Reset hardware state

• For Windows: Shut down, unplug charger, remove battery (if possible), hold power button for 30 seconds, reconnect power, turn on.
• For Mac: Perform an SMC or NVRAM reset depending on your model.

5. Boot into safe mode

• Windows: Press and hold Shift while selecting “Restart,” then choose Troubleshoot → Advanced Options → Startup Settings.
• Mac: Hold Shift immediately after pressing power until the login window appears.

WHEN TO SEEK PROFESSIONAL HELP

• If the screen remains black even on an external display, the problem could be the GPU or motherboard.
• If you notice burning smells, loud popping, or visible damage, turn it off and unplug immediately.
• Contact an official Apple reseller Pakistan (for MacBooks) or authorised service centre for your brand.

WHERE TO GET RELIABLE SERVICE IN PAKISTAN

At Victory Computers, you can get diagnostics and repairs for MacBook Air, MacBook Pro, and other Apple devices with local warranty and expert support.

👉 Order Now: https://www.victorycomputer.pk/
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